Fulfillment Policy

Delivery Policy/Order Confirmations

Order confirmations are sent out immediately via e-mail after a booking has been placed.

Cancellation, Refund & Return Policy

To receive a full refund, travelers may cancel up to 24 hours before the experience start date in local time. No refunds will be given after that period.

We may reserve the right to cancel a customer's booking for a full refund in case of

  • Bad Weather

  • Not Enough Travelers

  • Unforeseen Circumstances

Meeting Location

1200 N. Ocean Dr.
Hollywood, FL 33019

Aboard The Star of New York Vessel

(877) 225-1160
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In rare events, we reserve the right to reschedule cruises depending on weather or Captain's orders. Vessel subject to change.

Schedule and Cruise Direction subject to change or dockside at Captain's Discretion.

©2020 Tiki Queen Cruises.